AssistIT Service Program

For organizations needing occasional IT support on a non-priority basis.

For clients who need ad hoc IT support, NuLeaf offers AssistIT. Under this arrangement, NuLeaf provides assistance on a first come, first serve basis.

This T&M service is designed for organizations that have their own IT staff, but have need for occasional support to cope with vacations, personal days, and unforeseen events. Use NuLeaf as much or as little as you want – when you need specialized expertise, project assistance, or development help.

AssistIT may include such services as…

  • Installing new business applications
  • Monitoring the network and servers
  • Troubleshooting hardware and software problems
  • Moving to a new site location or expanding an office
  • Adding a new site location
  • Changing and / or upgrading hardware
  • Changing and / or upgrading software

You will be invoiced at the T&M rate for repairs, services and products required to maintain and manage a healthy network. If a repair or parts are required, you will be notified as soon as possible.

AssistIT includes…

  • Dedicated primary technical consultant
  • First-attempt offsite repair to save travel charges and onsite minimums

We Make IT Easy

When handling today’s IT challenges is keeping you up at night – NuLeaf has solutions that help you rest easy – at a cost that makes sense.