WatchIT Service Program

Proactive monitoring of your servers, workstations and networks.

Maintaining a healthy network helps you stay within a predictable IT budget. Small problems can be identified and resolved before they get out of hand and drain your IT budget.

WatchIT lets you select from a package of support hours per month. When support hours are not used up, they will carry over and be added to the next month’s allocation. When the budgeted amount of monthly support hours is exceeded, a separate invoice will be sent to balance any additional time.

Watch IT Service Program includes…

  • Sentinel for Servers
  • Sentinel for Networks
  • Monitoring of a pre-approved third-party backup solution/service
  • Service Level Agreement – Repair response time within 6 business hours
  • Dedicated Primary Technical Consultant – Two (2) meetings a year, up to one (1) hour each, to review network health at no charge
  • Business Solutions Consultant – One (1) meeting a year to review the network for growth and IT advancements at no charge
  • If a project entails consulting with a Chief Technology Specialist for planning and design, consulting fees may be billable

Additional NuLeaf Support Products available with your ProLink WatchIT Service Plan…

We Make Watching and Protecting Your IT Easy

When keeping your IT on track is a top priority – NuLeaf makes IT happen – at a cost that makes sense.